Virtual Receptionist Service

virtual accounting and bookkeeping

You'll Never Miss An Important Call

RAC knows that it matters who answers your phone. That’s why every virtual receptionist on the RAC team is thoroughly trained specifically to handle your calls. Our North Carolina based virtual receptionist service is flexible enough to handle any needs, including:

RAC’s Virtual Receptionist service was specially designed to serve any size business. We care about your business and understand the importance of client communication. That’s why we offer cost-efficient features that keep your business running. We give you one person. Someone you know and trust to look after your calls exactly as if based in your office.

When someone calls your business number, if you’re unavailable or don’t want to answer the call yourself, that call will pass to your RAC Consulting virtual receptionist, just as if they were in your office. The caller is then either transferred to you (or a colleague)or a message is sent to you immediately as a text or email. Your receptionist’s confidence, helpfulness, and knowledge will impress your caller.  You’ll gain time, flexibility, cost savings, and a professional image.

Our Virtual Receptionist Service includes:

Trained professional receptionists

order fulfillment

Real-time electronic message delivery

Pricing based on calls, not minutes

Inbound email Processing

Appointment confirmation

Call screening & transfer based on your criteria

Full-service, after hours or sick day/vacation coverage

Schedules & Reservations updated to you and your staff in real-time

Disaster preparedness

Looking for professional virtual receptionist service in North Carolina to get your business organized?

RAC has experience with Attorney, Accountants, Advertising Agencies, Medical Offices or Facilities, Contractor, Financial, Funeral Homes, HVAC, Plumbers, Electricians, IT Professionals, Property Management, Roofing, Landscapers, Real Estate, Limo Companies, Solar Solutions, Gas Companies, Hotels, Catering Halls, Restaurants, and many more industries.

For more information on RAC Consulting and our virtual receptionist service in Charlotte, NC and the surrounding areas, you can contact us or give us a call at 732-281-0590.

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