Looking to elevate your team’s performance and build a truly resilient workplace? RAC Consulting empowers small businesses with targeted, impactful training designed to boost individual skills and foster a thriving company culture. Our programs are led by seasoned professionals who bring real-world experience directly to your team, ensuring practical, actionable insights.
Our Comprehensive Training Programs:
- Lead with Confidence: Leadership & Management Training Equip your current and future leaders with the skills to inspire and guide their teams effectively. This program focuses on developing strategic thinking, effective communication, and decision-making abilities to drive organizational success.
- Foster a Respectful Workplace: Sexual Harassment Prevention Training Promote a safe and respectful workplace. Employees learn to recognize, prevent, and address inappropriate behaviors, ensuring a compliant and supportive environment for all.
- Build an Inclusive Culture: Diversity, Equity & Inclusion Training Cultivate a sense of belonging and respect. Participants explore the value of diverse perspectives, identify unconscious biases, and develop strategies to create a workplace where everyone thrives.
- Uphold Integrity: Workplace Ethics & Conduct Training Reinforce the importance of ethical decision-making and professional behavior. This course guides employees to align their actions with your organization’s core values, upholding the highest standards of integrity.
- Deliver Exceptional Service: Customer Service Training Enhance your team’s ability to deliver outstanding customer experiences. This program focuses on developing effective communication, problem-solving, and interpersonal skills to ensure customer satisfaction and loyalty.
Our Training & Development Services
Customer Service
Training
Customer service is among the top priorities of any successful business. If you’re concerned that you’re not getting the most out of your current staff, it’s time to evaluate their customer service skills. Customer service and follow-up are the main reason your clients do business with you, so there may be room for improvement.
Leadership &
Management Training
Strong leadership is essential for team performance and organizational success. If your managers are struggling to motivate, delegate, or make strategic decisions, it may be time for targeted development. Our training helps emerging and existing leaders build confidence, communicate effectively, and lead with clarity.
Sexual Harassment
Prevention Training
Creating a respectful and safe workplace starts with awareness and education. If your team isn’t clear on appropriate conduct, boundaries, or legal obligations, your company could be at risk. This training ensures employees and managers understand how to identify, prevent, and respond to harassment in the workplace.
Diversity, Equity &
Inclusion Training
A diverse and inclusive culture isn’t just good ethics—it’s good business. If your team lacks understanding of how to support equity and embrace different perspectives, this training helps. We guide participants through practical strategies to recognize bias, build empathy, and create a culture where everyone feels valued.
Workplace Ethics &
Conduct Training
Integrity matters. When employees aren’t aligned with your company’s core values, even small issues can escalate into major risks. Our ethics and conduct training reinforces the importance of professionalism, accountability, and ethical decision-making at every level of your organization.
QuickBooks®
Training
A top-rated accounting software, QuickBooks® is one of the most widely used accounting software by businesses. It boasts an ever-growing suite of products that can help you manage almost every aspect of your business. RAC Consulting offers certified QuickBooks® training in Charlotte, NC, and the surrounding areas.
Looking for professional training & development services in North Carolina to get your business organized?
Looking for a specific topic or a tailored solution?
RAC Consulting offers fully virtual training programs designed to meet the needs of today’s small businesses.
- Existing training programs (e.g., Leadership, Customer Service, DEI, Ethics & Conduct, Sexual Harassment Prevention) are available starting at $325 per hour.
- Custom training solutions can be developed upon request to align with your company’s unique goals and challenges, with rates also starting at $325/hour depending on scope and complexity.
