RAC Consulting’s Business Development Group conducts online survey research and analysis that proves essential in gaining a better understanding of your customer base. It can help you discover the areas where your business excels and achieves customer satisfaction; it can also pinpoint areas needing improvement. This service identifies why more of your leads are not turning into sales, as well as customer preferences and areas of your business that prove most satisfying to your customers. RAC Consulting will create the questions that get the answers you need to know.
RAC Consulting tailors questions to your business and creates a custom link to your personal survey page, where customers can click to find and complete your survey. Then, we compile all of the yielded data into a comprehensive, comprehensible report with a detailed analysis identifying strengths and weaknesses, accompanied by important customer comments.
For more information on RAC Consulting you can contact us or give us a call at 732-281-0590.